Terms&Conditions

General Info

The sales contract is concluded between the client and the gallery www.nehesi.pl. The owner of the gallery is the Nehesi Design company with its headquarters in Częstochowa 42-200 on Witosa 1 m 188 NIP: 9490762910 .REGON: 243106486 . The contract for the sale of goods is concluded in accordance with Polish law. The subject of the contract is the product mentioned in the order. The language of the contract is Polish.

The prices listed in the Gallery in Polish zlotys (PLN) are gross prices and include VAT. They apply at the time of placing the order until its completion and will not change during this time.

 

Warranty

Each product is covered by a manufacturer's warranty. The warranty period is 6 months.

 

Shipping & Delivery

Shipping cost PLN 5 - Polish Post - registered priority. 
PLN 15 - courier delivery 
PLN 20 - international shipment
The time of sending the order is 48 hours (counted from the date of posting the money in the account).
The implementation of jewelry unavailable or for individual orders takes 3-21 days. 
(this time may be longer if it is necessary to order the appropriate prefabricates about which the customer is informed to the email address provided during registration)
Privacy policy

For the order to be valid, the customer must provide full and true personal, address, contact details. All of our customers' personal data is collected and processed in compliance with the security requirements set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC. The collected personal data is used only for the purpose of the execution of orders and in no case will be made available to third parties. The customer can edit, change or delete their personal data in person or through the use of the gallery. Personal data is not shared with individuals or external companies. More information on the websitePrivacy Policy .
Return & Exchange

According to art. 7 of the Act of March 2, 2000 "On the protection of certain consumer rights and liability for damage caused by a dangerous product" (Dz.Uz 2000 No. 22 item 271, as amended) The consumer has the right to withdraw from the contract of purchase of goods in the store Nehesi.pl without giving reasons within 14 days from the date of delivery by submitting a written statement of withdrawal from the contractto the email address nehesi@interia.pl. The product undamaged and not bearing any traces of use should be packed and sent to the address of our office along with the form : 
Nehesi Design based in Częstochowa on Witosa 1 m 188 The
customer bears the cost of returning / replacing the product.


Attention !!! Returns do not apply to products made to individual customer's order.

 

Complaint

If the product turns out to be defective, damaged or incompatible with the order, the customer has full right to complaint. In this case, please return the product to the above address with the complaint form. In this case, the shop covers the costs of return shipment .


Attention !!! We do not accept any return packages payable on delivery.

Ordering

In order to use the offer of the www.nehesi.pl ​​store and place orders, the Customer should have a web browser and an active e-mail account. The sale is concluded between the Customer and the store www.nehesi.pl ​​at the time of placing the order through the store's IT system.


The ordering procedure. 
- selection of a product from the store's offer and throwing it into a virtual basket - confirming the 
contents of the basket - 
selection of the payment method - confirming the 
order via the "I am ordering and paying" button (requires acceptance of the regulations)

The customer receives a confirmation of acceptance of the order to be carried out by e-mail to the e-mail address provided during registration. If the article turns out to be unavailable at the time of ordering, the store informs the customer and returns the payment immediately to the indicated account. 
The customer has the opportunity to contact the store's service via:  email: nehesi@interia.pl

Payment methods

Currently, the client has two methods of payment for selected jobs: 
- transfer to a bank account - the customer receives account details in an email after the order has been approved. 
- PayPal - a system of international, insured payments by means of which you can pay receivables in different currencies irrespective of your place of residence. 
Orders not paid within 7 days from the date of submission are automatically canceled.
Copyright

The online shop under the name ,, Kuźnia Nehesi "its layout, photos and graphics, and presented works are the sole property of Nehesi Design and are subject to legal protection in accordance with the Act of February 4, 1994.on copyright and related rights (Journal of Laws of 2000, No. 80, item 904, as amended). 
It is forbidden to copy projects or their photographs without the consent of the website owner.